Resource hub

Guides, playbooks, and blueprints for high-impact outreach

Everything you need to launch, scale, and optimise EasyReach—from onboarding checklists to expert-led masterclasses. Bookmark this page to stay ahead of release notes and customer stories.

Need tailored onboarding? Book a 30 minute success session and we will build your first automation together, complete with analytics dashboards and consent workflows.

Playbooks & templates

Ready-to-launch campaign recipes for sales, customer success, and ministry teams, optimised for African audiences.

Download playbooks

Video walkthroughs

Micro lessons covering onboarding, AI script generation, and contact hygiene in under five minutes each.

Watch tutorials

Certification tracks

Upskill operators with EasyReach University. Earn badges for automation design, analytics, and compliance.

Enroll today

Visualise the EasyReach journey

Infographics and checklists help new teammates understand best practices in minutes. Share them across Slack, WhatsApp, or your intranet.

Download all assets

AI voice campaign lifecycle

  1. 1Prompt engineering
  2. 2Persona calibration
  3. 3Real-time monitoring
  4. 4Outcome scoring

SMS compliance checklist

  1. 1DND sync
  2. 2Opt-out reminders
  3. 3Sender ID warming
  4. 4Delivery audits

Customer journey map

  1. 1Awareness
  2. 2Engagement
  3. 3Conversion
  4. 4Delight

Latest articles & SEO resources

Stay ahead with proven strategies, customer stories, and how-to guides.

7 min read

How African revops teams are blending voice AI and SMS to close more deals

Learn the outreach formula leading GTM teams use to personalise at scale while staying compliant.

Read article
6 min read

A ministry’s guide to automating follow-ups without losing the human touch

Practical frameworks, script prompts, and volunteer workflows designed for faith-based organisations.

Read article
8 min read

Measuring the ROI of conversation intelligence in customer success

Actionable KPIs and dashboards that prove the value of proactive outreach to finance stakeholders.

Read article

Need a guided walkthrough?

Our success engineers host weekly clinics covering onboarding checklists, AI prompt engineering, and advanced analytics. Bring your questions and existing workflows—we’ll co-build live.